FAQ

SHIPPING
We provide free worldwide shipping! The estimated delivery time is 7–14 business days on the date of shipment.

Return Policy
We accept returns if the issue is on our end(e.g., defective item or incorrect size or color sent).

Conditions for Returns:
The item must be unworn in original condition and not used for play. 

Exclusions:
If the size doesn’t fit but matches what you ordered, we unfortunately can’t offer returns. However, we’re happy to work with you — whether that’s a discount, store credit, or another solution.

If your situation doesn’t fit our standard return policy, reach out to us anyway — we’re here to help and will do our best to make it right.

Do we receive a boot bag?
Yes! All of our footwear is shipped with the box and bag.